Privacy Policy
Effective Date: 31 July 2025
At Makoti Marketplace (www.makotimarketplace.co.za), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in accordance with the Protection of Personal Information Act (POPIA), as well as international standards.
1. Information We Collect
We may collect the following information when you use our site or services:
- Personal Information: Name, contact number, email address, shipping/billing address, payment details, and ID number (where necessary for delivery or verification).
- Account Information: Login details if you register an account with us.
- Order Information: Details of products purchased, delivery method, and transaction history.
- Device & Usage Data: IP address, browser type, pages visited, time spent on site, and cookies.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you regarding your purchases, delivery, or support.
- Improve our website, customer service, and shopping experience.
- Send you promotional materials or updates (you may opt-out at any time).
- Comply with legal obligations and prevent fraud.
3. Disclosure of Information
We may share your personal information with:
- Delivery partners to ensure order fulfillment.
- Payment gateways to process transactions securely.
- Service providers who assist with marketing, hosting, or data analysis.
- Legal authorities, if required by law or to protect our rights.
We do not sell or rent your personal information to third parties.